Issue
Issue No
Issue Name
Issue Description
OMNI - EDI - Missing On Demand Milestones From Sally: I have noticed that milestones and statuses that were previously available in the On Demand 214 feature in WT no longer lists the milestones on the tracking page. For instance, I am trying to retrigger the picked up and delivered milestones for 5009530, but they are not available in the drop-down box. I’m not sure when this happened, but it hasn’t been that long. Please advise. Screenshot attached (5009530DropDownScreenshot.jpg)
Response
Customer Can Review Response
Submitted by
ReAssign To
Aaron Biebuyck
Administrator
Brian Cronin
Carlo Toppi
Chuck Schubert
CSA Support (Internal)
Customer
Dave Fisher
David Wilken
Deepti Kulkarni
Don Mowat
Eva Wang
Ezra Lloyd
Gayatri Mehta
Guest
Jeanne Graziano
John Zhang
Julie Lopez
Lihua Li
Manisha Gohel
Monty Munro
Nathan Palmer
Nichole Baumgartner
Nick Schubert
Parvathy Viswamohan
Paul Go
Preeti Nevrekar
Ray Ciccone
Sam Kean
Shalu David
Shilpa Sahu
Steve Nielson
Sucharitha Koleti
Tressie Davis
Vidya Naga Kanchumarthy
Waiting for Release
William Avery
Worldtrak
Date Submitted
Priority
High
Highest
Hold for now
Low
Lowest
Normal
Expected Date
New Status
Branch - 02/18
Branch - 02/22
Branch - 04/12
Branch - 07/23_0922
Branch - 12/14
Branch - 12/14 - EFM
Branch - 12/14- EFW
Branch - 12/14-PEG3
Branch - 12/14-PEG4
Branch - 12/14-PEG5
Branch - 12/14-PEG6
Branch - 12/14-PEG6
Branch - 12/14-PEG7
Chuck BX
Closed
Completed
CSA Group Discussion
EDI Follow Up
Estimate
In progress
Installed
Merge to 79/162
Needs to be Merged
On Estes Test Box
On hold
Open
Priority
Questions
Ready For Install
Ready For Testing
Re-Merge
Re-Work
RTI - Estes Test Box
Version Control
Waiting for Full Rel
Waiting for Release
Waiting for ReleaseE
Waiting For ReleaseP
Waiting for Rel-EFM
Waiting on Feedback
Version
In Version
Orig Assigned To
Billable
Now Assigned To
Customer
A2 GLOBAL
AAB
AAFL
AARK
ABSOLUTE
ACE
ACES
ACI
ACT2
ACTUS
ADCOM
AES
AFCLOG
AFPLUS
AFU
AIR1
AIRCAREGO
AIRGRD
AIRLAND
AIRLAND EXPRESS
AJC
ALG
ALLENLUND
ALLSTATES
ALSLOG
ALTA AIR
ALTO
AM FREIGHT
AMR
AMS
ANDERSON CARGO
ARETE
ARK
ARTHRX
ASSURE
AVENUE
AVERITT
AXIS
AXISWW
BE LOGISTICS
BERING
BLK
BOXER FREIGHT
BRD
BRISK
BRONCO
BSTYET
BX SOL
CAMBRIDGE GRP
CARGO LOGI
CARGOT
CBC
CENTRAL
CHALLENGER
CHCOAK
CHURCH
CLEARL
CLT
CMSNET
COMLOG
CONEJO
CORE
CORTRANS
CRANE
CRATERSFR
CSA
CTFSHO
CTSLOG
CUSTOM
DDI
DEPLOG
DGFINC
DILIGENT
DLR CARGO
DLR MERCANTILE
DLS
DNCS
DOVE
DRIVEN
DSI
DTS
EA LOG
EASCO
EDGE
EFM
ELITEX
EPIC
EPL
ERHLOG
ESTES
EVENT
EXLINE
EXPEDITE RIGHT
EXPEDITORS
EXPEDITORT
EXSHOW
FALCON
FASTRANS
FHC
FIRSTAIR
FORBES
FRITZ
FTLOG
GDSI
GENESIS
GGL
GIBBY
GIOEXP
GLOBAL EVT
GLOCAR
GLTRAN
GNDAIR
GOLDEN
GREEN
GSL
GSLOG
GTUSA
GUARD
HAAS
HARRAH
HDLOG
HHXLOG
HORIZON
HOW
HWL
HWLCAN
ICAT
IFS
INSTIC
JETPRO
JETSTREAM
JKALOG
KANDL
KFS
KHA
KN
KNIGHT
LABS
LBRTY
LEGACY
LEI
LIGUSA
LION
LLINK
LMI EXPRESS
LOVE
LSS
LUCKY
LUI
LYNDEN
MAC CL
MACH1
MARIS
MAV
MCE
MERCURY
MERIT
MIDEXP
MIRAMAR
MKTPLC
MOREX
MULTI
NATIONS
NEW DIREX
NFO
NIND
NOBLE
NORTHSTAR
NOVA
NSWL
O2DLOG
OFFSHORE
OLD DOMINION
OLS
OMNI
OMNILAS
OMNIPD
OMNITR
ONESOURCE
OPTIMA
ORANGE
PCS
PEAK
PEGASUS
PEI
PERIMETER
PGL
PILOT
PIM
PLG
POWERFREIGHT
PRECISION AIR CARGO
PROLOG
PURPLE SH
QLOG
QUALITY
REVLOG
RMFL
RSE
SAEW
SANTAH
SAPWW
SATURN
SAY
SBA
SCL
SDS GLOBAL
SHOCKWAVE
SIGNATURE
SIXGLO
SKYG
SNAP
SOURCE
SPCFRT
STAND
STCLOG
SUPER
SYNERGY
TEAM
TECH
THEURG
TIC
TIME
TLM
TOTAL
TRANSM
TRANSPAK
TRANSX
TRI-STATE
TRIPR
TRL
TTS
TWL
UPS
VALUE OUTS
WATCH
WESPAC
WESTWARD GLOBAL
WORLDT
WWLOG
X-LINE
XPO
YELLOW
Priority
Customer Status
Closed
In Progress
Installed
On Hold
Open
Pending Release
Testing at Client Site
Testing at CSA
Status
Customer Product
WebTrak (SQL)
WorldTrak (SQL)
Contact Manager
WMS-Trak
ACI Interface
PC MIler Interface
Load Board Interfaces
Forward Air Status
Freight Force Status
LTL-Trak
FTL-Trak (Load Board)
Pathfinder Interface
AES interface
EDI
Billable
Next Action Date
(Send No Email On Action Date Change)
Customer Contact Information (When Applicable)
Customer Added
Name
Phone Number
Email Address
Issue Documents
Document Upload/Delete
Documents List Attached To This Issue
5009530DropDownScreenshot.jpg
(Select File To Delete From List)
5009530DropDownScreenshot.jpg
Response History
By
Date
Customer
Can View
Note Status?
Response
Assigned To
Priority
Status
Tressie Davis
9/19/2023 2:10:53 PM
NO
Normal (BLACK)
Open (BLUE)
Misc Info (BROWN)
Install Info (GREEN)
Important Info (PURPLE)
Critical (RED)
Set to Completed / Brian
Brian Cronin
Normal
Completed
Tressie Davis
9/19/2023 2:10:07 PM
NO
Normal (BLACK)
Open (BLUE)
Misc Info (BROWN)
Install Info (GREEN)
Important Info (PURPLE)
Critical (RED)
Per Alejandra this can be closed.
__
Closing ticket
Tressie Davis
Normal
EDI Follow Up
Julie Lopez
9/18/2023 5:56:33 AM
NO
Normal (BLACK)
Open (BLUE)
Misc Info (BROWN)
Install Info (GREEN)
Important Info (PURPLE)
Critical (RED)
Tressie - on your next meeting, can you see if they are ok with this? Sally confirmed around 9/1 that this issue was no longer happening.
Tressie Davis
Normal
EDI Follow Up
Julie Lopez
9/18/2023 5:55:57 AM
YES
Normal (BLACK)
Open (BLUE)
Misc Info (BROWN)
Install Info (GREEN)
Important Info (PURPLE)
Critical (RED)
Note to Omni:
I thought this issue was a dupe of 26617, but it was actually a different issue that was resolved about a week ago. I’m attaching the email thread for this, that shows the resolution. I will go ahead and close the ticket but as always, reach out if any issues.
Julie Lopez
Normal
EDI Follow Up
Julie Lopez
9/18/2023 5:53:24 AM
YES
Normal (BLACK)
Open (BLUE)
Misc Info (BROWN)
Install Info (GREEN)
Important Info (PURPLE)
Critical (RED)
Per Sally on 9/1:
They are there. Weird…but thanks for checking!
Julie Lopez
Normal
Waiting on Feedback
Julie Lopez
9/18/2023 5:52:56 AM
YES
Normal (BLACK)
Open (BLUE)
Misc Info (BROWN)
Install Info (GREEN)
Important Info (PURPLE)
Critical (RED)
Responded to Sally on 8/31-
Could you try this again? I’m seeing the both the DEL and the PUP statuses in the drop down. If you can see it now, it is possible that someone changed a flag on the setup or something. If you still can’t see it, have Tressie open a ticket and Monty can take a look at this.
Julie Lopez
Normal
Waiting on Feedback
Julie Lopez
9/18/2023 5:50:16 AM
NO
Normal (BLACK)
Open (BLUE)
Misc Info (BROWN)
Install Info (GREEN)
Important Info (PURPLE)
Critical (RED)
Julie Lopez
Normal
In progress
Tressie Davis
9/13/2023 8:58:35 AM
NO
Normal (BLACK)
Open (BLUE)
Misc Info (BROWN)
Install Info (GREEN)
Important Info (PURPLE)
Critical (RED)
Assigned to Tressie
Tressie Davis
Normal
Open